Midwest ComTel to Upgrades to New TL9000 Standard

 In News

Later this year, Midwest ComTel will be upgrading its quality management system to comply with the new ISO9001:2015 – TL9000:R6 standard. The upgrade will involve an intensive 2 ½ day audit that will cover the following topics:

  • Risked-based thinking to support and improve our processes
  • Simplifying prescribed requirements in the process approach
  • Streamlining documentation
  • Improved applicability of services
  • Defining the boundaries of the quality management system
  • Understanding organizational context
  • A greater emphasis on leadership
  • A Focus on results that improve customer satisfaction
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